Practice & Healthcare Teams
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Assistant Practice Manager
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Mrs Shashi Kala Shankla (f)
Shashi is an experienced practice nurse who has joined the team since the merger with London road surgery in April 2017
Mrs Gill Sadler
Mr Asif Awan
We have a team of Receptionists who provide an important link for our patients and are the initial contact point for general enquiries. They are able to provide basic information on services and results and direct you to the right person depending on your issue or query. Receptionists make most of the appointments with the GP’s and the Nurses.
We currently have 6 admin support staff. These are valued members of our practice, and work very well in a cohesive unit. The admin team work consists of patient deductions, patients note summarising, coding, scanning, patient requests,. Not only is their work highly confidential, they have to make sure all patient records are correct and up to date in accordance with GDPR regulations.
Mrs N Hussain